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When should I email an Applicant?

Improving communication and engagement with your community is one of the primary goals of OpenCounter. Reach out to applicants if you think they may need assistance--for example, if they've started an application but didn't submit, if a project was denied, or if fees seem higher than they should be.

Many of our clients also reach out to applicants when their application has been submitted to help them through the next stage of the process, which varies from city to city.

 

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