Accela Credentials

If we'll be connecting to your Accela instance, please provide the following:

  • City's agency name (e.g. Mesa)
  • Environment name for both production and development (i.e. SUPP or TEST or DEV)
    • We use the development environment during configuration to create test records. Once the configuration is finalized, we will switch to production.
  • Are you self-hosted or Accela-hosted?
  • Create an 'agency account' for us to access both AA and the API
    • Username (e.g. OPENCOUNTER)
    • Password (without expiration)
    • Enable AMO license for this account


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